Privacy & Policy

Privacy Policy

Introduction

Welcome to vitransuvidha.com, Website of SS Vitran. We prioritize your privacy and aim to offer a safe and user-friendly shopping environment. This Privacy Policy is designed to explain how we handle your personal information — from collection and usage to protection and sharing. By using our website, you acknowledge and accept the terms described here.

1. Data We Gather

To serve you better and enhance your overall shopping experience, we collect certain types of information:

a. Personal Data

• Contact Information: This includes your name, mobile number, email address, and delivery location.
• User Account Details: Such as the username and password you create for logging into your account.
• Payment Information: Includes your preferred payment method, like card numbers or digital wallet details.
• Customer Interaction: Any messages, inquiries, or feedback you share during communication with our support team.

b. Non-Personal Information

• System Logs: We automatically record technical details such as your IP address, browser information, device type, and which pages you visit on our platform.
• Cookies & Trackers: Cookies and similar tools help us tailor your visit by storing preferences and analyzing usage patterns.

2. How We Use the Information You Provide

The data we collect is used for several important purposes, such as:

• Delivering our services efficiently and making continuous improvements.
• Handling your purchases and processing payments securely.
• Keeping you informed through order updates, confirmations, and support-related communication.
• Customizing your shopping journey to match your preferences.
• Studying how users interact with our site to enhance its performance and usability.
• Detecting and preventing fraudulent activities and ensuring the safety and integrity of our platform.

3. How We Share Your Information

Your personal data is never sold to any third party. However, to ensure smooth service, we may share your information with select, trusted partners in the following cases:

• To process payments, we work with secure and reputable payment service providers.

• For order delivery, your details may be shared with shipping and logistics partners.

• For insights and promotions, we collaborate with marketing and analytics firms to improve our services and run campaigns.

• For legal compliance, we may disclose information if required by law or regulatory authorities.

4. Your Privacy Choices

You are in charge of how your information is used. Here’s how you can manage it:

• Managing Account Info: You can view or make changes to your account details whenever you like by logging into your profile.

• Controlling Cookies: Your internet browser settings let you accept, decline, or remove cookies based on your preferences.

• Marketing Preferences: If you no longer wish to receive promotional emails or updates, you can unsubscribe through the link in the message or reach out to us directly.

5. Data Security

We are committed to protecting your personal data and apply suitable security measures to help safeguard it. Still, since no online data transfer can be entirely risk-free, we cannot fully guarantee the complete safety of your information shared over the internet.

6. Children's Privacy

Our platform is not meant for use by children under 13 years old. We do not purposely collect or retain any personal details from users below this age.

7. Changes to This Privacy Policy

From time to time, we may make changes to this Privacy Policy to keep it up to date with our practices or legal obligations. If important updates occur, we’ll notify you via our website or other suitable methods.

8. Contact Us

If you have any questions or would like more information about how we handle your personal data, feel free to contact us:

Vitran suvidha Customer Care
 Emails:info@vitran.co.in

 Location: Haridwar, Uttarakhand

We appreciate your trust in vitran suvudha . Your privacy matters to us, and we’re dedicated to keeping your experience safe, secure, and enjoyable.