1. Order ProcessingTime
All confirmed orders are processed with in1–2 business days (excluding Sundays and public holidays) . Incase of high demand or stock unavailability, processing may take additional time. Customers will be notified in such cases.
• Metro Cities:3–5 business days Tier-2 & Tier-3 Cities: 5–7 business days • Remote/Interi or Locations: 7 business days
Delivery times may vary depending on courier partner operations, location, and external factors such as strikes, natural calamities, or government restrictions.
•
Prepaid Orders: Free shipping for orders above
■Orders
below
■Standard shipping charges will be applicable at checkout.
•Cashon Delivery(COD): Additional COD charges
may apply.
Once shipped, you will receive an email/SMS/WhatsApp notification with the tracking ID
and courier partner details. Order scan betrackedon the courier partner’s website or through our support team.
Our courier partner will make up to 3 delivery attempts. If the customer is unavailable, theorderwillbe marked as RTO (Return to Origin). Re-shipping may incur additional charges.
Currently, SS Vitran Private Limited ships only with in India. International shipping options will be updated in the future.
We strive to ensure timely delivery. However, delays may occur due to circumstances beyond our control (weather conditions, operational delays, government restrictions, etc.). SS Vitran Private Limited will not be held liable for such delays.